Once a product is sold, most manufacturers lose sight of it — along with opportunities to deliver advanced services, and optimize product lifecycles and generate recurring revenue. Lexmark’s Connected Products solution closes this gap. Marrying field device data with core systems data generates insights you can act on across operations, engineering, product marketing and R&D. Insights you can act on.
With Connected Products, you can see results in as little as 90 days, including:
%
80
of services tickets created automatically
%
30
Improvement in engineering efficiency
%
25
increase in profitability via optimized utilization
%
40
contractural and/or recurring revenue
The perfect pairing of cloud and edge for fast results
Lexmark: A pioneer in IoT innovation
Lexmark is not your typical software solutions company. As a manufacturer, we understand the complexity of moving from selling a device to enabling advanced services and as-a-Service engagements while delivering the results you need – fast. For over two decades, we have:
Optra IoT Platform
Tested, proven and perfected the Optra IoT Platform, the Optra IoT Platform, the backbone of our successful core business that manages over 1 million devices in 250,000 locations around the world
Consultants
Cultivated professional service consultants with deep knowledge of how to apply technology to drive specific business outcomes
Accelerators
Created a suite of AI/ML accelerators to jump start your data insights for faster, measurable results
